Help Desk  Software and helpdesk software for professionals.  Help Desk analysts choose Support Centre as the solution of choice for all their help desk software needs.  "Simply the best Help Desk Software available"
quotes leading magazine.

January 2010

Support Centre passes all the required criteria and is officially accredited as a primary service desk tool.  This enables Healthcare customers to rapidly participate in the National Programme for IT ( NPfIT ).

ITIL

May 2008

Support Centre Released with fully integrated IT Infrastructure Library ( ITIL ) functionality.  Our implementation allows the true spirit of ‘Adopt and Adapt’ allowing all the benefits of ITIL but with easy migration and a sensible uptake.

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Help Desk

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ITIL

NPfIT

Inventory

Contacts

Ticketing

Call Centre

Support Centre Version 7 is the latest release of Help Desk software from Platinum Technology Limited.

Integrated Service based Three Tier Technology assures a high performance and low cost of ownership support solution for any environment.
  It is a fully integrated call, customer and inventory management system with a whole range of powerful tools and functions to make support easier, faster and more efficient.

 

Support Centre

“We especially liked the fact that Support Centre is a fully integrated solution that is flexible enough to let us take advantage of all the technologies at a pace that suited us “

Paul Johnson

Matrix Networks

Did you know you can use raw HTML in your email templates to further customise the email output of Support Centre.

EmailWebAlertsCallsAssetsContactsRulesKBaseReportsITILSLAsSupport Centre - Bringing The Pieces Together