January 2010

Support Centre passes all the required criteria and is officially accredited as a primary service desk tool.  This enables Healthcare customers to rapidly participate in the National Programme for IT ( NPfIT ).

ITIL

May 2008

Support Centre Released with fully integrated IT Infrastructure Library ( ITIL ) functionality.  Our implementation allows the true spirit of ‘Adopt and Adapt’ allowing all the benefits of ITIL but with easy migration and a sensible uptake.

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  Key Features

  Why Choose Us

+44 (0) 800 072 3036

Support Centre Version 7 is the latest release of Help Desk software from Platinum Technology Limited.

Integrated Service based Three Tier Technology assures a high performance and low cost of ownership support solution for any environment.   It is a fully integrated call, customer and inventory management system with a whole range of powerful tools and functions to make support easier, faster and more efficient.

Support Centre

“We especially liked the fact that Support Centre is a fully integrated solution that is flexible enough to let us take advantage of all the technologies at a pace that suited us “

Paul Johnson

Matrix Networks

Did you know you can use raw HTML in your email templates to further customise the email output of Support Centre.